Change Request Management

To predictably respond to ever-present change, Borland helps organizations mature their existing demand management process by:

• Defining unique categories of requests appropriate for an organization.
• Developing standard forms for collecting the information needed for evaluation and policies for using them.
• Deploying specific Borland technology to manage the entire request lifecycle—from information collection through an approval process.

Borland helps organization orchestrate all incoming requests, including project demand, requirements changes, or defects. With the Borland Software Change Management Solution, IT is able to consistently and efficiently respond to change.

Project Analysis

To choose which efforts are likely to have the greatest benefit, Borland helps organizations mature their existing project analysis process by:

• Developing project planning processes that reflect best practices for impact analysis, estimation and prioritization.
• Helping develop clear repeatable guidelines for selecting changes to pursue

With the Borland Software Change Management Solution, organizations can gain clear visibility into project status, so they can respond in a timely manner when project costs or business requirements change or when defects are encountered.

Development

To manage Development where distributed, heterogeneous IT environments are essential, Borland helps organizations mature and optimize their existing development process, whether they are agile-based, RUP-centric or waterfall, through:

• Implementing best practices tailored to the organization
• Educating teams on their chosen methodologies
• Using Borland® StarTeam™ technology to manage development activities and assets.

With the Borland Software Change Management Solution, organizations can support all development needs through a robust and flexible platform for coordinating and managing the entire software development process, promoting team communication and collaboration through centralized control of all project assets.

Validation

To ensure completeness of the end product in meeting the requests, Borland helps organizations mature their existing software change management process by:

• Defining and implementing a review process.
• Improving consistency and quality through automated workflows supported by Borland® StarTeam™ technology.
• Defining and implementing a process for approval of completed change packages

With the Borland Software Change Management Solution, organizations improve build reliability, application quality and overall predictability.

Management

To eliminate chaos, Borland helps organizations mature their existing software change management process by:

• Establishing version control of all project assets.
• Defining a standard process for managing requests, defects, and tasks.
• Enabling better control of project scope and task commitments through effective workflow.
• Improving project communication and decision tracking.
• Increasing reliable project planning.
• Defining procedures for evaluation and acceptance among stakeholders – in some cases establishing a Change Control Board

 
The Borland Software Change Management Solution Benefits Organizations
Borland offers the only change management solution that addresses all aspects of application development. It leverages best practices for skills development, organizational and process management with measurements and audits to bring teams to their highest level of ability. Borland also provides technology for portfolio and project management, requirements definition and management, and software change and configuration management, to increase efficiency and effectiveness to their maximum. In all, Borland offers the complete solution.

The Borland Change Management Solution helps to ensure higher quality, on-time delivery of software applications, within budget to meet the rapidly changing demands of business.